If you have any inquiries or concerns regarding anything bike-related, don't hesitate to reach out to us. Whether you're seeking advice, have questions about our products, or need assistance with your bike journey, we're here to help!

Feel free to give us a call at 502-718-7246 or use the form below to send us a message, and we'll promptly get back to you. Can also email us directly at [email protected].

For warranty-related inquiries, please contact us directly at [email protected].

Thank you for choosing N+1 Bikes—we're dedicated to supporting you every step of the way on your biking adventure!

Frequently asked questions

1 Shipping

We work exclusively with UPS. With N+1 Bikes being located in Louisville, KY, a UPS Worldwide hub is available to ship your new bike very quickly through their U.S. network.

Yes, we can! But this might incur additional shipping charges.

2 Ordering

Simply put any special requests in the notes section at checkout. We will contact you if needed!

Give us a call at 502-718-7246. With the relationships that we have built with our product partners, we can be very competitive in pricing. We will work with you!

We sure can! Just add your weight in the notes section at checkout and we will make sure the shock and fork are setup correctly for you.

Still have a question about your order?

Contact details

Contact us

* Required fields
My account
Make ordering even easier!
  • All your orders and returns in one place
  • The ordering process is even faster
  • Your shopping cart stored, always and everywhere
Or sign up here
Forgot your password?
You have no items in your Wish List
You have no items in your shopping cart
Continue shopping
Language & Currency